Get your store into ChatGPT with Nepzio's new ChatGPT app
Nepzio team ·
Shoppers are asking ChatGPT
"Where can I buy a warm wool jacket?" "Which shop sells original Bluetooth earbuds?" Questions like these used to go to Google. More and more of them now go to ChatGPT, and it answers with shops and products it knows about.
On 10 November 2026, OpenAI opened Businesses in ChatGPT in beta. Through its new Business Hub, a business can claim its profile, keep its details up to date and add its products with prices and stock. ChatGPT can then suggest the store and link shoppers straight to it.
What Nepzio's ChatGPT app does
The new ChatGPT app, under Apps → Get found, gets your store ready for this:
Step-by-step claiming. The app walks you through claiming your business in Business Hub, including verifying your domain with a DNS record. You already did this once when you connected your domain to Nepzio.
A product file in ChatGPT's format. One click downloads your whole catalog: every product with a photo, one row per size and colour, with its price, sale price, stock and a link to the product page.
Barcodes and ratings included. Real product barcodes help ChatGPT recognise what you sell. If you use Product Reviews, your star ratings come along too.
Shoppers buy from you. ChatGPT links shoppers to your own product pages, so they check out on your store, with your payment and delivery options.
The app is free on every plan.
How to set it up
Connect your own domain to your store (Settings → Domain), if you haven't already. ChatGPT sends shoppers to your product pages there.
Install the ChatGPT app from Apps in your Nepzio admin.
Claim your business at chatgpt.com/business-hub, following the steps in the app. ChatGPT asks for a government ID before you can publish anything, and review can take a few days.
Download your product file from the app and upload it in Business Hub.
When you add products or change prices, download a fresh file and upload it again, so ChatGPT never shows shoppers an old price.
Good to know
Business Hub is brand new and still in beta. OpenAI is opening product listings country by country, starting with the United States, so your business profile may appear before your products do. Getting set up now means your store is ready as ChatGPT opens up to more markets.
Claiming your business doesn't guarantee a higher place in ChatGPT's answers. Clear product names, good descriptions and real photos help, in ChatGPT just as on Google.
Get started
Open Apps → ChatGPT in your Nepzio admin. If you don't have a store yet, you can start a free trial at nepzio.com.